01/05/2008

Dell appreciates your business

QuickImage Category Bitching Technical
9:32:33 AM System You are now being connected to an agent. Thank you for using Dell Chat
9:32:33 AM System Connected with Priya_140538
9:32:38 AM Priya_140538 Thank you for contacting Dell Technical Support. My name is Priya and my rep ID number is 01140538. How may I assist you today?
9:33:53 AM Devin Olson Hello Priya. I've been having some intermittent problems with my Broadcom 10/100 integrated network adapter on my Inspiron 9300
9:34:13 AM Priya_140538 Hello Devin.
9:34:23 AM Priya_140538 Please be assured that I will look into this matter, and provide the best possible resolution.
9:34:29 AM Priya_140538 Please give me 2 to 3 minutes to pull up your account information.
9:34:31 AM Priya_140538 We will not face any connectivity issues in our interaction. However, in case the chat still gets disconnected, we will call you back to ensure that the issue is completely resolved. Please provide me with the best number and time to reach you?
9:34:32 AM Devin Olson Is there some form of Diagnostics I can run on the card to test the hardware?
9:34:34 AM Devin Olson ok.
9:35:29 AM Devin Olson xxx-xxx-xxxx. I'm in the US Eastern Time Zone, anytime between 6AM and 9PM is fine.
9:35:43 AM Priya_140538 Thank you for the information.
9:35:48 AM Priya_140538 Yes, we can surely run a test to check the hardware. However, we need to know the exact issue first.
9:35:48 AM Priya_140538 As per the records with me you have an Inspiron 9300, with Windows XP Professional installed as an operating system on it. Am I correct?
9:37:56 AM Devin Olson Since I purchased the machine, I've replaced the original hard disk with a larger capacity (80G); and added a dual boot OS. It is now SuSe Linux 10.3 / Windows XP Professional. The issues I'm having are currently in Windows XP.

This is where I screwed up. I should have simlply answered "Yes"

9:38:12 AM Priya_140538 Okay.
9:38:37 AM Devin Olson I have not tested to see if the problems show up in when booted in Linux, that is not my primary working O/S.
9:39:23 AM Priya_140538 I see.
9:39:38 AM Priya_140538 May I know what exactly is the issue that you are facing with the network card?
9:41:49 AM Devin Olson It is intermittently dropping my network connection. This morning I could not get an IP address from my DHCP server. The lights on the Router blink very, very rapidly when plugged in, but no connection appears. When I plug the network cable from the router into another computer (Dimension 8400 Desktop), it works just fine.
9:42:08 AM Priya_140538 Thank you for the information.
9:42:12 AM Priya_140538 Are you using the same system to chat with us, with which you are facing the issue?
9:42:19 AM Devin Olson I have set up my wireless on the laptop in order to work.
9:42:26 AM Devin Olson Yes, I'm working on the laptop at the moment.
9:43:18 AM Devin Olson Currently the wireless NIC on the Inspiron is showing an ---

At this point, the NIC started chattering (flooding my network with corrupt packets) so much that the router started to flip out. I disconnected the network cable from the laptop and everything started working correctly. I then started a follow-up chat session with Dell Support:

9:43:19 AM System The session has ended!

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29/04/2008

Wish I could get my hands on that...

Category Fun Outdoors

This pretty much speaks for itself.


22/04/2008

Yeah, that's my Notes Desktop

Category Fun Lotus
click for screenshot

Just having a little fun with the MarvelClient Skinning Edition for IBM Lotus Notes.

-Devin

18/04/2008

BleedYellow Skins for MarvelClient Skinning Edition for IBM Lotus Notes

QuickImage Category BleedYellow Lotus Fun

Florian Vogler published the MarvelClient Skinning Edition for IBM Lotus Notes the other day. I just saw it today, and thought "Self, this needs a Bleed Yellow skin!"

So went ahead and created one. While I was at it, I created several.

These are by no means "official" Bleed Yellow skins, they are just something I threw together during lunch (using MS Paint no less).

I've posted them to my downloads area.

Enjoy.

-Devin

18/04/2008

Y'all can just keep your corner office, thank you.

Category Fun Personal Career

reason #326 why I moved away from the city

How many people are lucky enough to truly love their work?
Or to have an office like this?

Sometimes I like to take a moment and thank God for my wonderful life.

-Devin

11/04/2008

Dwarf Football

QuickImage Category Fun

Does the fact that I find this absolutely hilarious mean I'm a bad person?

-Devin

04/04/2008

A Modern Parable

Category Politics WTF

Got this in my morning email, and just had to share.

A Japanese company ( TOYOTA ) and an American company ( Ford ) decided to have a canoe race on the Missouri River . Both teams practiced long and hard to reach their peak performance before the race.

On the big day, the Japanese won by a mile.

The Americans, very discouraged and depressed, decided to investigate the reason for the crushing defeat. A management team made up of senior management was formed to investigate and recommend appropriate action.

Their conclusion was the Japanese had 8 people rowing and 1 person steering, while the American team had 8 people steering and 1 person rowing.

Feeling a deeper study was in order, American management hired a consulting company and paid them a large amount of money for a second opinion.

The consultants told them, of course, that too many people were steering the boat, while not enough people were rowing.

Not sure of how to utilize that information, but wanting to prevent another loss to the Japanese, the rowing team's management structure was totally reorganized to 4 steering supervisors, 3 area steering superintendents, and 1 assistant superintendent steering manager.

They also implemented a new performance system that would give the 1 person rowing the boat greater incentive to work harder. It was called the 'Rowing Team Quality First Program,' with meetings, dinners, and free pens for the rower. There was discussion of getting new paddles, canoes, and other equipment, extra vacation days for practices and bonuses.

The next year the Japanese won by two miles.

Humiliated, the American management laid off the rower for poor performance, halted development of a new canoe, sold the paddles, and canceled all capital investments for new equipment. The money saved was distributed to the Senior Executives as bonuses and the next year's racing team was out-sourced to India

A few things to think about:

  • Ford has spent the last thirty years moving all its factories out of the US , claiming they can't make money paying American wages.
  • TOYOTA has spent the last thirty years building more than a dozen plants inside the US.
  • Recently, TOYOTA made $4 billion in profits while Ford racked up $9 billion in losses.
Ford folks are still scratching their heads.

IF THIS WEREN'T TRUE, IT MIGHT BE FUNNY.

-Devin

03/04/2008

Simple Solution for Web service is unable to create LotusScript object.

QuickImage Category Show-n-Tell Thursday Technical

Wherein I present the solution to an R7 conundrum

After a flurry of Yellow Bleeder chats and phone calls following yesterdays post, the true issue, and it's solution, have become apparent.

The issue is An LotusScript Class cannot be directly surfaced through an R7 Web Service running on a server. The class can however, be surfaced when the web service is running on a client machine.

This subtle difference is an important one, in that it can sneak up on an unwary developer and bring his or her work to a grinding halt. The reason is fairly simple. When you create a Web Service, you must define the Port Type class for the Web Service. The Port Type class is used as the basis for the WSDL generated by the service. If the method signatures of the Port Type class are changed in any way, the WSDL must be re-generated in order to incorporate the change(s).

When a developer is working on a Notes / Domino Web Service, the developer is using the Notes Designer client. When testing the Web Service on the local machine, the Designer Client will automatically regenerate the WSDL for the Web Service.

When testing the Web Service on a server, this regeneration never occurs. Which means that the Web Service attempting to surface a Port Type class defined in a LotusScript library breaks, without throwing any internal errors (ouch). The only error information available is passed back to the invoking client (the code attempting to connect to the Web Service), and is similar to this:

Web service SimpleEcho is unable to create LotusScript object for SimpleEcho datatype in method ECHO

Luckily, the solution is ridiculously simple.


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02/04/2008

Help Needed: Web service is unable to create LotusScript object.

QuickImage Category Lotus Technical

I feel like I'm missing something really simple, but I can't seem to figure this out.

Web service is unable to create LotusScript object.

LotusScript Class defined in Script Library cannot be created by a web service when running on a server.

Updated: Solution here!


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15/03/2008

Chains required past this point

QuickImage Category Personal

9:20AM, PST Bah! I've been at a client site for the last week here in Reno. I'm going to be on-site next week as well. Travel costs (and PIA factors) being what they are, I decided to simply stay over the weekend. My brother and his wife live in Turlock, CA, which is about a 3-4 hour drive from Reno. So I figured I'd get up early this morning, check out of my hotel, and drive over the mountain (I-80 Donner Pass) to spend the weekend with them. I'd get to visit with them, and I'd save my company some $$ on air-fare/hotel costs. Double bonus.

...Or so I thought...

My plan started out well; in that I got up early, showered, packed, and checked out of my hotel. I gassed up the rental car, stopped by Denny's and picked up some breakfast to go, and headed out of town. That was some 3 hours ago.

In my haste/excitement to go visit my brother, I neglected to check the weather. Mother Nature, it seems, has decided I shall not visit this weekend. Interstate 80 through Donner Pass (so named for the tragic events that befell the Donner Party) is now closed due to heavy snowfall, unless of course you have chains or a 4x4 with snow tires. Which I do not. The southern route, which goes through Carson City and then west just south of Lake Tahoe, is under similar restrictions.

So I have returned to Reno, where I shall spend the weekend. I can't check in to my hotel until 3 PM. So I'm cooling my heels in this bar for now. At least I can get some work done while enjoying a Bloody Maria (heavy on the Tabasco). Nathan has issued a developer's challenge (employees only), which I intend to win. I'm not sure if the tomato juice / tequila "energy drink" which I have beside me will help or hurt my mad coding skilz; but I intend to find out.

If you've never been in a casino at 9 AM on a Saturday morning; it is an experience worth having. You get a whole different class of people at this time of day. Weary, bleary eyed, fueled by mixture caffeine, alcohol, and left over adrenaline; these folks are serious, die-hard gamblers. Non heavy hitters, the cast-offs and remnants of late evening revelry. Blue-grey cigarette smoke wafts about in a lazy haze above a nearby Baccarat table, at which are seated four middle-aged Asian gentlemen along with two battle worn, not-quite middle-aged professional ladies in heavy make-up and sequined halter tops which reveal a bit too much of both body and intentions. These are not people whom time or society forgot; rather they have forgotten time and society. There are no clocks in casinos, these people are the reason.

Whoah. Sorry about that. I think I'm starting to channel Hunter S. Thompson. On top of which I just remembered that sitting in the back of my rental car is the growler gift set of Ichthyosaur IPA I purchased the other night at Great Basin Brewery for my brother and his wife. Which I cannot deliver because I'm stuck here in Reno.

Bah!
-Devin

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